How do I return an item?
RETURNS & EXCHANGES
We'll do all we can to make certain you're satisfied with your purchase. Seda France will accept returns on items purchased through the website for up to 30 days after receipt for any reason. To return or exchange a purchase, please email customer service and be sure to include your order number, desired action (return or exchange), and a brief reason for the return/exchange. Except in the case of defective merchandise or a mistake made by Seda France in filling the order (e.g. incorrect product or quantity shipped), we are unable to refund shipping charges.
If an item is damaged during shipping, please photograph the damage, keep the item and packaging, and email the photo and any relevant information to us at firstname.lastname@example.org. We'll contact you, if necessary, and send instructions on how claims are handled.